Pluggaz are based on Men's US sizes and fit true to size! For the perfect fit, we recommend measuring your foot and adding 1cm, then comparing that measurement with our Size Guide.

Pluggaz have been custom designed for comfort. Constructed from four layers of EVA foam, the top layer being soft with each layer gradually increasing in hardness. The outsoles are made of an EVA/rubber blend and offer superior grip and durability - tough enough to handle anything you throw at them. The straps have been reinforced for strength and include an extra padded layer on the underside to prevent friction against the skin.

Pluggaz will be the comfiest things to ever grace your feet! But don't take our word for it - see what our customers have to say.

We've found that using ordinary household washing powder and a scrubbing brush is the most effective way to keep your Pluggaz looking fresh!

No stress, it happens! Just fill out our contact form ASAP with the correct address. We ship orders quickly, so the sooner you get in touch, the better chance we have of fixing it before it goes out the door!

We always aim to have your order shipped on the same day; however, during busy times please allow up to 2 business days for your order to be packed and shipped. You will be emailed a notification once your order is on the way!

We ship all orders via Australia Post, and every parcel comes with tracking number so you can keep an eye on it from our door to yours.

Once you have placed an order you will receive an email and/or SMS with an AusPost tracking number. If you did not receive this please contact us and we will provide you with one.

We aim to have your order sent the same day! For estimated AusPost shipping times in your State or Territory, please refer to our Shipping & Returns page. Enjoy free shipping across Australia on all orders over $100!

If you feel that your order is taking too long, please contact us and we'll chase it up for you!

Yes, we ship worldwide!! International shipping is automatically calculated at checkout, please allow an extra 1-2 weeks for delivery.

Note: if you want to do a bulk order of more than 2 pairs please contact us and we'll sort out a bulk shipping price.

If you're ordering from outside Australia, your order might be subject to import taxes, customs duties, or other fees once it reaches your country. These charges are set by your local customs office, unfortunately they're your responsibility to cover.

We don't offer refunds, but ensuring your Pluggaz fit you perfectly is our top priority!

If you’ve received the wrong size, no dramas! Just follow the steps on our Exchange Form and send them back to us, and we’ll sort out a size swap.

Absolutely! We want your Pluggaz to fit you perfectly!

If you’ve grabbed the wrong size, no worries — just head to our Exchange Form page, follow the steps, and send them back to us.

We'll send you an email confirmation upon receiving your return and processing the shipping of your new order.

If your return is taking longer than expected please contact us and we'll make sure it is sorted!

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. We also offer flexible buy now, pay later options through Afterpay and Zip Pay (Australia only). All transactions are processed securely, and your details remain protected at all times.

Our website uses SSL encryption to keep all your personal and payment details safe. Your credit card details are never stored on our servers and your data is protected at every step of the checkout process.